Privacy Policy

I. Identification and Contact of the Data Controller

The person responsible for processing your data is the natural person who manages psicoloRia:

Owner: María Marín Delgado de Robles

Trade Name / Web: https://www.google.com/search?q=psicoloria.com

NIF: 51533110T

Professional Address: Príncipe de Vergara 207, 28002, Madrid

Contact Email: contacto@psicoloria.com

 

II. Purposes of Treatment and Legal Basis

At psicoloRia, we process your personal data for the following purposes and under the legal basis that legitimizes it according to the General Data Protection Regulation (GDPR):

  1. Responding to Contact Inquiries: The purpose is to manage and respond to requests, doubts, or inquiries sent through forms or email. The legal basis for this treatment is the Consent of the interested party by sending the request.

  2. Provision of the Contracted Service (Appointments and Sessions): The purpose is to manage the booking, payment, and delivery of therapy, yoga, or talk services. The legal basis is the Execution of a service contract between you and psicoloRia.

  3. Processing of Health Data (Psychology): The purpose is to provide psychological diagnosis and treatment services. The legal basis for processing this special category data (health) is your Explicit Consent and Reasons of Essential Public Interest in the field of health, as they are handled by a health professional subject to professional secrecy.

  4. Compliance with Legal Obligations: The purpose is to manage tax and accounting documentation. The legal basis is a Legal Obligation to comply with Spanish tax and accounting laws.

 

III. Recipients and Data Processors

Your personal data will not be transferred to third parties unless there is a legal obligation. To operate and offer my services, I use external platforms that act under my instructions as Data Processors.

  • Appointment Management: I use Google Calendar to coordinate and book appointments. Google acts as a Data Processor under the terms of its privacy policy.

  • Hosting Services: The website is hosted by [Name of your Hosting], which guarantees the security measures required by the GDPR.

 

IV. Data Retention Period

We will keep your data for the time strictly necessary to fulfill the purposes for which it was collected:

  • Medical Records (Health Data): These will be kept for a minimum of 5 years from the date of discharge or the end of the therapeutic relationship, in compliance with applicable health regulations.

  • Invoicing Data and Legal Obligations: These will be kept for the period legally established by tax and accounting regulations (generally 4 to 5 years).

  • Contact Data (Inquiries): These will be kept until the inquiry has been answered, unless it results in the hiring of a service.

 

V. Rights of the Interested Party

You may exercise your rights of Access, Rectification, Erasure (Right to be Forgotten), Objection, Limitation of Treatment, and Portability at any time by sending an email to contacto@psicoloria.com with the subject “Exercise of GDPR Rights” and including a copy of your identity document.

Additionally, you have the right to file a claim with the Spanish Data Protection Agency (AEPD) if you consider that your rights have not been properly addressed.

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